Our Approach Balances

Business Performance and

Health to Create Organisational

Improvement

Our simple, unique and proven method eliminates waste and overcomes constraints in processes, systems, structure while empowering people to deliver more effective and sustainable solutions.

INTRODUCTORY DIAGNOSTIC

OUR PURPOSE

We unleash the potential of the people, at all levels, within organisations. Our guidance enables everyone’s capability and capacity for improvement and change to grow exponentially. Our method strips down the complexity, aligns stakeholders and removes constraints to replace operational pain points with sustainable solutions.

OUR VALUES

  • Alignment – We have universal understanding and agreement on direction, action and expectations
  • Persistence – We are relentless in our pursuit of improvement and providing value, doggedly determined to find the best solution
  • Engagement – Our shared passion, energy and laser like focus is evident in everything we do
  • Communication – We demonstrate regular, open, honest and transparent communication in all that we do
  • Valuable Life – We support creating meaning and living a healthy balance in all aspects of our lives

OUR KEY SUCCESS FACTORS

  • Sustainable Solutions – Omega prides itself in its unique value proposition of building internal client capability to deliver improvement programs. It makes the improvement program and the solutions sustainable
  • Our People – We take pride to carefully select and develop professional consultants to ensure the integrity and substance of Omega’s unique approach is successfully delivered
  • Market Presence – Ensure the marketplace understands and appreciates what we do and how we lead improvement from within organisations
  • Client Engagement and Partnership – Working with current and prospective clients to develop and assess improvement / change readiness. Our customised “Calibrate” diagnostic tool is a critical element in this process

Origins of Omega

The Journey

Frustration, curiosity and determination… a combination of these has always made me look for a better way.

What if there was a way to help people who are stuck, those that see the waste, feel the tension often and feel helpless. What if they made the workplace improvements themselves, transformed their work, made it a happier place and over delivered on the business expectations?

From these seeds of thought, fuelled by the frustration of first hand experience in organisations who tried hard, had the passion but continued to miss their expectations and objectives the path to a better way began to form. My experience and curiosity led to the development of our methodology, a simple improvement model that is cost effective, adds significant value and engages people – and it works.

I started out with a mission to share, help and touch as many people with my improvement technique as possible. Initially I had varying degrees of success but ultimately a career of learning has refined the approach into a proven practice.

The Omega Operations Consulting company was born.

Omega – because it was the first watch to the moon, official Olympic timekeeper, synonymous with quality and accuracy, works under extreme pressure and stress, last letter of the Greek alphabet, the last improvement approach you will need

Operations – this is about the operations in a business, it is about enabling the people doing the real work, the operations in the business that will deliver sustainable results

Consultants – because we are the true trusted advisors to our clients. Our passion and our values drive us to build capability, capacity and confidence in people so that they can implement and sustain the solutions themselves.

Initially I ran the improvement programs for clients by myself, I realised that there was not enough of me to go around, there was only so many improvement programs for clients that I could run. I added support and had consultants working with me, we got more done and covered more programs.

Then another hurdle, same hurdle but bigger, still not enough to go around. Then we added additional support mechanisms, then the next hurdle which leads us to Omega now having Principal Consultants leading improvement programs, Lead Consultants delivering the programs all supported by an improvement program tool set, way of working and supported with robust internal consultant development.

The clients appreciate they now get more quality and value, they get more Omega but in a different way and we help more people within the heart of businesses.

Welcome to Omega New World.

Simon Cameron – Managing Director

Omega is driven to create independence of our services for our clients.

- Omega Operations Consultants

It's How We Find Solutions

Omega’s philosophy, “It’s How We Find Solutions”, refers to our method for finding an optimal solution to any organisational problem that impacts a business achieving its goals and being excellent at the critical few things.

TRUSTED ADVISORS

Omega works in partnership with its clients providing expertise and aligning with client objectives and expectations. We work hand in hand with stakeholders to ensure the organisation keeps its objectives and expectations in sharp focus.

PEOPLE EMPOWERMENT

Omega empowers people through facilitation and coaching, guiding them to find sustainable solutions they feel true ‘ownership’.

BUSINESS ALIGNMENT

Early value is realised in the improvement program through alignment and waste elimination, leading to higher probability of successful outcomes.

PROBLEM SOLVING

Omega solves problems with a people engagement-based approach that is partly analytical but leans more towards making improvements where people are able and want to actually make a difference.

SUSTAINABLE SOLUTIONS

Omega’s solutions are sustainable because we embed them into Core Work and the people, bottom up not top down. Omega guides, supports and coaches with the goal of leaving clients as fully capable and independently implements their own sustainable changes.

VALUE FOR MONEY

Omega’s improvement cycle costs are significantly lower when comparing the cost differential between Omega and using a traditional consulting approach to achieve the same or better improvement outcomes.